🔒 Privacy Policy

Your privacy matters to us. Learn how we protect your personal information.

Last Updated: July 23, 2026

1. Information We Collect

We collect information to provide better services to our users. The types of information we collect include:

  • Personal Information: Full name, email address, phone number, NIN, BVN
  • Usage Data: How you interact with our platform, transaction history
  • Device Information: IP address, browser type, device type
  • Verification Data: NIN verification results, BVN verification results

2. How We Use Your Information

We use your information to provide, maintain, and improve our services:

  • Verify your identity using NIN and BVN verification services
  • Generate and deliver official verification slips
  • Process payments and manage your wallet
  • Send important notifications and updates
  • Improve our platform and user experience

3. Data Security

We implement industry-standard security measures to protect your data:

  • Encryption: All data is encrypted during transmission (SSL/TLS)
  • Secure Storage: Your data is stored on secure servers with limited access
  • Compliance: We comply with NDPR (Nigeria Data Protection Regulation)
  • Regular Audits: We conduct regular security audits and updates

4. Information Sharing

We do not sell or share your personal information with third parties except:

  • Verification Services: Your NIN/BVN data is shared with official verification APIs
  • Legal Compliance: When required by law or to protect our rights
  • Service Providers: Payment processors and hosting providers
  • With Your Consent: When you explicitly authorize us to share

5. Your Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of your personal data
  • Correction: Update or correct your personal information
  • Deletion: Request deletion of your account and data
  • Opt-out: Unsubscribe from marketing communications
  • Consent Withdrawal: Withdraw consent at any time

6. Cookies

We use cookies to enhance your experience on our platform:

  • Session Cookies: Required for authentication and user sessions
  • Preference Cookies: Remember your preferences and settings
  • Analytics Cookies: Help us understand how users interact with our platform

You can manage cookie preferences in your browser settings.

7. Data Retention

We retain your data for as long as necessary to provide our services:

  • Active Users: Data is kept while your account is active
  • Inactive Accounts: Data may be kept for up to 3 years after account closure
  • Transaction History: Retained for audit and compliance purposes
  • Legal Requirements: Some data may be retained longer if required by law

8. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:

We aim to respond to all inquiries within 24-48 hours.